Tech & Software
Google Labs
With a safety-first, community-centered approach, the goal was to keep Google Labs’ Discord open for fast AI experimentation—while maintaining clear standards, consistent enforcement, and a constructive signal-to-noise ratio.
Challenge
Google Labs' Discord moves fast, and the content is often cutting-edge and messy by nature: lots of experimentation, lots of strong opinions, and plenty of AI-generated materials that can drift into spam, harassment, impersonation, doxxing, or other policy-breaking territory. The job was keeping the space open for curiosity and honest Labs-centric discussion without letting it slide into chaos, low-quality noise, or safety risk.
Results
As an external contract moderator for the Google Labs community hired through Levellr, I helped keep the Discord stable, readable, and safe at scale, growing from tens of thousands to over 500,000 users. I enforced community guidelines consistently, handled user reports, and made quick, well-documented calls on edge cases. That included identifying and removing spam and scam attempts, managing disruptive behavior, and addressing high-risk issues like targeted harassment, privacy violations, and harmful synthetic media.
While most of my client reviews are NDA-protected (because, you know, top-secret agency white label stuff), I managed to sneak in a few favorites from my previous partners.
